Donald Wyatt
685 South 2220 West #302
Pleasant
(801) 358 - 6590
Email: don@donwyatt.com
http://www.donwyatt.com/
Bachelors Degree - Information Technology -
7/2003 - Present Verio
Orem UT
UNIX Support Technician II
·
Support and
train users on the installation of open source and proprietary software
programs on the FreeBSD, and Solaris UNIX platforms.
·
Manage server
administration and emergency maintenance of several servers.
·
Resolve and
track customer concerns through an incident management database.
·
Support customer
based interactive web solutions, involving client and server side scripting and
database interaction.
·
I have the
ability to find solutions to problems and analyze problem sets that require
understanding relationships between complex Internet programs, protocols, and
operating systems.
·
I have excellent
verbal and written communication skills as well as strong telephone and
customer service skills.
·
I love to solve
problems with scripting and I love to “glue” commands together to get what I
need.
12/2001 - 7/2003
Teachers
Aid
Web Systems
Teaching Assistant,
·
Directed and trained
45 students in the development of interactive web content.
·
Taught concepts
that included the following: XHTML, XML, Java 2, JavaScript, DOM, JSP, PERL,
CGI, Apache, LINUX, UNIX, and DBI.
·
Managed a small
network of approximately 50 multi OS computers.
Operating Systems Teaching Assistant,
BYU May 2002 – July 2002
·
Directed and
trained students in the exploration and development of programs and utilities
in the LINUX / UNIX environment.
·
Taught concepts
that included the following: Programming in C/C++/ASM/Script Languages for UNIX
/ Linux and for DOS/Wintel, scripting in PERL and other interpreted languages,
development of device drivers for Linux, and interfacing the computer with real
world devices.
Database Systems Teaching Assistant,
BYU December 2001 – July
2002
·
Directed and
trained students in the development of programs used to interface and interact
with Database Systems.
·
Taught concepts
that included the following: Java 2 and J2EE programming, OOP, ODBC, JDBC, SQL,
Java servlets, JSP’s, MS
Access, VB, EJB, Use Case analysis, ER diagramming, UML diagramming and
notation, Java Enabled Web-Servers, and Distributed Web Systems
Professional
references will be provided upon request